How to become a certified case manager in Florida
Two credentials are in play and people conflate them. The CCM is a national certification from the Commission for Case Manager Certification — not a Florida licence, and not issued by the state. Florida has its own: the Certified Behavioral Health Case Manager (CBHCM), issued by the Florida Certification Board, with sibling credentials CBHCM-P for provisional status and CBHCMS for supervisors. If you are working in Florida behavioural health, CBHCM is the one that matters locally.
What CBHCM requires
A bachelor's degree or higher. 50 hours of training in Board-approved topics. 2,000 hours in targeted case management. 50 hours of supervised work experience. Three letters of recommendation. And a 100-item multiple-choice examination passed at 70%.
The route
Complete the degree and the 50 hours of approved training. Take the Standard pathway if you already have the 2,000 targeted case management hours banked, or the Provisional pathway to hold interim status while accruing them. Submit the application with references for Board review, then sit the exam.
What catches people out
The gate is before the exam, not at it. You cannot register to test until the Board has reviewed and approved your full application — so the 2,000 hours and the 50 supervised hours are prerequisites to sitting, not merely to being certified.
Case manager salary in Florida
Case managers in Florida are paid what their employer sets.
The Florida Certification Board issues the CBHCM but publishes no pay scale, so there is no official figure to quote.
The credential step that changes your role is CBHCM to CBHCMS, the supervisor credential, which requires the same 2,000 hours of targeted case management plus supervisory experience.
No official scale is published for this role, so treat any single figure you find online as a third-party estimate rather than a rate you can rely on.
Is this the right role for you?
This guide covers how to get in. Whether you should is a different question. Gyfted's career quiz works from how you actually operate — how you handle pressure, structure and other people — rather than from a job title you have already picked.
The best remote job aggregator
Free Personality tests
All of the following assessment tools explore an individual's personality thoroughly, although the Big5 is the gold standard among personality assessments. And what’s key is that are all available for free here: