We are leading innovation at Zendesk by building highly scalable and efficient build environments that will be used by 1000+ developers consisting of 500+ Zendesk services. We’re looking for a Staff Software Engineer in Poland to join the team to improve the tool and increase the adoption across Zendesk. You will be working with a group of highly skilled engineers with high autonomy building tools which will be used by the engineers every day to develop the Zendesk product.
Do you want to be a visionary in making things function better, faster, and more reliably? Are you a smart collaborator who has exceptional skills to deliver high-quality solutions? Then join us and work for a fun company where your participation in building a phenomenal product is really valued. This is an excellent opportunity to have a large impact on an entire engineering organization.
What you get to do every day:

• Build and support tools to simplify development and build processes
• Collaborate with users to improve the tool based on their feedback
• Lead projects and feature development along with other engineers in the team
• Look for opportunities to optimize for speed of launches, cost of environment
• Mentor engineers in the team through pairing and code reviews
• Share knowledge and learnings across the organization

What you bring to the role:

• Ability to transform visions & roadmaps into reality.
• You love problem-solving, investigating issues and discovering the appropriate solution
• Expert understanding of Kubernetes, or orchestrating Docker containers.
• Excellent verbal and written communication skills, and interpersonal skills.
• Expert knowledge in and strong hands-on experience with application configuration, infrastructure, automation, and operations.
• Tactics and strategies for engineering productivity internal products to highly technical users in a large multi-product SaaS organization.
• Experience with infrastructure management tools (Chef, Terraform).
• Experience with CI/CD tools (Jenkins, Spinnaker).
• Ability to collaborate with remote teams.

Nice to have:

• Experience with languages Go and Javascript
• Experience with templating tools like Helm, Jsonnet, Cuelang
• Passion or experience working with large language models (e.g. ChatGPT)

What you'll get in return:

• Chance to grow by working with challenging problems and driving complex software projects
• Team of passionate people who enjoy what they do and are always willing to help
• We care about our employees. Zendesk encourages a high level of flexibility to adjust the workday to your needs and circumstances.
• Competitive salary and comprehensive benefits package.