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Candidate Sourcing and Recruitment Agency Guide

Kelly Services vs Express Employment Professionals

View this side-by-side comparison of Kelly Services and Express Employment Professionals based on data from user reviews and publicly available information on Express Employment Professionals and Kelly Services to make the best choice for your talent acquisition.

Compare Express Employment Professionals vs Kelly Services

Express Employment Professionals and Kelly Services are two established names in the recruitment industry, but they offer different experiences based on their business models and target sectors. Express Employment Professionals, for instance, is known for its wide-ranging service, providing temporary and full-time employees across multiple industries. They are especially acknowledged for their personalized service - their local franchises work closely with businesses to understand their unique needs, which can lead to better matching and less time spent on unfit candidates. Kelly Services, meanwhile, has a solid reputation for their specialization in office services, education, health care, and IT sectors. Their global network and larger size mean they can source candidates from a wider pool and often provide a larger volume of candidates than Express Employment. Their technology-enabled recruiting process can be more efficient, but it may feel less personal than Express’s local approach. Also, Kelly Services offers a strong suite of outsourcing and consulting services, which can be helpful if you're looking to offload more of your HR functions. As for the quality of candidates, it's a bit of a toss-up. Some businesses find that Express Employment Professionals delivers more reliable, consistent workers, likely a result of their detailed vetting process. Others prefer the diversity and range of candidates from Kelly Services, which can be beneficial if you’re seeking specialized skills, international candidates, or a large pool to choose from. With regards to pricing, neither company openly discloses their fees online, and costs will vary based on the level of service and the specific requirements of your business. However, both companies have proven track records and are respected in the recruitment field, so it really comes down to your business’s specific needs and which company’s specialties align with them better.
Express Employment Professionals is a widely recognized agency that offers a diverse range of services, including temporary staffing, evaluation hire, direct hire, and professional search. Its broad service range is a significant advantage because it provides flexibility for businesses with varying hiring needs. Furthermore, the agency is known for its fast and efficient service, often providing businesses with suitable candidates within a short period. However, some businesses have expressed dissatisfaction with the high turnover rates of candidates provided by Express Employment Professionals. This could result in additional costs for businesses due to continuous recruitment and training of new staff. On the other hand, Kelly Services is a global leader in providing workforce solutions. They operate in various sectors, including IT, engineering, science, and education, giving them an edge for businesses seeking specialized talent. Kelly Services also offers an innovative talent management solution through its cloud-based platform. This allows businesses to manage their workforce more effectively and efficiently. However, some business customers have reported that while the agency has an extensive network of candidates, it may not always provide the most qualified or fitting candidates for specific roles. Therefore, businesses may need to invest more time in screening candidates. In terms of cost, both agencies offer competitive rates, but the pricing would also depend on the specific services and level of expertise required.

Talent Sourcing for Culture-first Companies

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Kelly Services and Express Employment Professionals recruitment experience

Business customers and candidates have had varied experiences with Kelly Services and Express Employment Professionals. Some appreciate Kelly Services for their professionalism and efficiency, while others criticize them for poor communication and lack of job placement. Express Employment Professionals receive praise for their personal touch and supportive staff, but some customers and candidates express dissatisfaction over inconsistent job matches and perceived lack of transparency. Both firms, however, have been recognized for their dedication to matching candidates with fitting job opportunities.

Kelly Services
Express Employment Professionals
G2 rating
Troy, Michigan, USA
Oklahoma City, Oklahoma, USA
Kelly Services is a global leader in providing workforce solutions. They offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis.
ExpressPros specializes in the provision of workforce solutions to various industries. They offer a full range of employment solutions, including evaluation hire, temporary staffing, professional search, and human resources.
Business model
Offers a range of services including direct recruitment, temporary staffing, outsourcing, consulting, and candidate marketplace. They also provide workforce solutions that include outsourcing and consulting services.
Offers a range of services including temporary staffing, permanent hiring, and professional search. They also provide human resource services and consulting.
Industries / Sectors
Specializes in industries such as science, engineering, law, healthcare, IT, and finance.
Focuses on various sectors including administrative, commercial, and professional sectors.
Job Verticals
Offers job opportunities in various verticals including administrative, scientific, and IT roles.
Specializes in administrative, commercial, and skilled trades job verticals.
Operates globally, with a presence in North America, Asia-Pacific, Europe, and the Middle East.
Operates in the United States, Canada, and South Africa.
Company Type
Publicly listed company.
Private company.
Private company.
Annual Revenue
$6 billion
Private company.

Save time and find talent that fits your team culture and role

Gyfted takes a modern, future of work approach to candidate assessments that is in stark contrast to traditional assessment industry practices. We do not just test candidates, we pride ourselves in matching them for role fit and cultural (values) fit.

Traditional assessment companies tend to focus on quantity, charging per candidate or per test. This mode of operation doesn't necessarily consider the quality of matches or the long-term fit of a candidate within a company's culture or role. Their main priority is often to process as many tests as possible, resulting in a less personalized experience that may not accurately identify the best fit for both parties, and more spending by companies, while driving a worse candidate experience (with candidate's running on the testing hamster wheel in various recruitment marathons across companies - being re-tested, re-questioned and screened about basically the same stuff from company to company).
At Gyfted we emphasize quality and outcomes. We prioritize the candidate experience first. We know that a positive one attracts top talent and leads to better matches over time. Our software is built around proven assessment standards and theories, offering a range of assessments from Personality testing (Big Five) to EQ to Abstract Reasoning, and above all testing for Team Cultural Add/Fit. We don't just aim to find a candidate who can do the job, but one who also aligns with the company's culture and values, and can seamlessly integrate into the existing team dynamics. We've aligned our business model with customers. Instead of charging per test or per candidate, we charge a monthly SaaS fee based on the organization size and package - our pricing is designed to give you value, not limit usage, and enable a great candidate experience.

This model aligns us with our clients, as we're incentivized to ensure successful matches and longevity in placements, not just to increase the number of tests taken. We understand that a successful hire is about more than just skills - it's about finding mutual right fit for your team and your role, as well as talent development once inside the company.

Candidate-friendly, Unbiased Recruiting

Personality, EQ, Logical Reasoning, Culture Add, Values, Cognitive Styles, Work Styles, Motivational, Communication Styles, Conflict-Solving Style
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