Senior Customer Success Technical Adoption Manager - Hybrid Role at Broadcom, Inc.
Broadcom, Inc. is searching for a Customer Success Technical Adoption Manager. This role involves becoming a trusted advisor to customers, driving their success through the adoption of VMware by Broadcom's technology.
Remote
United Kingdom
✅ Pros
- Opportunity to make a real impact in our customers' business success 🚀
- Flexible work-life balance ⚖️
- Hybrid role - mix of working from home and customer sites 🏠💼
⛔ Cons
- Requires security clearance 🔐
- Need to constantly update technical knowledge 🧠
- Customer site visits may require travel 🧳
🔧 Skills
Deep technical knowledge of VMware by Broadcom technology
Ability to develop a joint Success Plan with the customer
Ability to articulate customer key business objectives and desired outcomes.
Strong communication skills
Collaboration skills
Ability to manage own schedule and priorities
Organizational and planning skills
🗣️ Impact
You'll play a crucial role in guiding enterprise customers, enabling rapid and successful onboarding, adoption, and realization of business value. Your work will not only affect our customers but also drive change within our products and company.
👉 Responsibilities
- Develop a Success Plan with objectives/tasks aligned to customer requirements / business objectives.
- Deliver technology roadmaps & assessments that provide next step and outcome-focused plans.
- Provide Solution Guidance & best practices review to identify performance optimization opportunities.
- Provide feedback to Product Management and Engineering to drive awareness and prioritization of customer feature requests.
🔍 Requirements
- DV level Security Clearance
- Strong business acumen and technical skills
- Ability to communicate effectively across all customer levels
✨ Benefits
- Structured quarterly training programs
- Opportunity to be a meaningful contributor to communities and societies
- Collaboration with a diverse, unified, and supportive team
- Opportunity to develop a meaningful career and network.
Application process
10 min
1
Enter basic info about yourself
2
Complete short assessments
3
Send an application and get free feedback about your personality
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