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Customer Success Manager at

Join Transfr as a Customer Success Manager where you will help our customers get the most out of our immersive training technology. You will play a vital role in customer retention, product adoption and offer creative solutions to at-risk accounts.
80K - 100K USD / YEAR
United States
Full Time

✅ Pros

  • Salary range of $80,000 - $100,000 💰
  • Potential for variable compensation and additional company benefits 💼
  • Opportunity to make a difference in career training 🎓

⛔ Cons

  • High volume of customer interaction may be challenging 🤯
  • Fast-paced startup environment, not for the faint hearted 😅
  • No specified work location 🌍

🔧 Skills

Strong analytical skills
Experience with SAAS renewals
Knowledge of Transfr’s solutions and service offerings
Exceptional organizational capabilities
Superior verbal and written communication abilities
Continuous learning mindset

🗣️ Impact

Be a key player in transforming job training and creating alternative pathways to career success. You'll help individuals gain the skills they need and make a real impact on their quality of life.

👉 Responsibilities

  • Drive product adoption and customer success
  • Manage a large volume of customer communication
  • Develop self-service resources
  • Create reports demonstrating customer value

🔍 Requirements

  • Must have at least 4 years of experience in customer success or account management
  • Ability to manage multiple customer relationships simultaneously
  • Must be authorized to work in the United States without restriction

✨ Benefits

  • Paid vacation and sick time
  • 401(k)
  • Medical/dental/vision insurance
  • Potential stock options

Application process

10 min
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