Remote Technical Support Consultant (English and Russian) at SupportYourApp
As a Technical Support Consultant, you'll provide outstanding technical assistance to our diverse range of clients. This includes problem-solving via calls, chats, and emails, and working with various IT companies to troubleshoot technical issues.
Remote
United States
Full Time
✅ Pros
- Flexible schedule 🏖️
- Payment in USD 💰
- Opportunity for self-development 🚀
⛔ Cons
- Need to be proficient in English and Russian 😬
- Requires previous experience in tech support 😓
- Must have proficiency in Windows/Linux/macOS 😣
🔧 Skills
Experience with RESTful APIs
Proficiency in Windows/Linux/macOS
Strong troubleshooting and problem-solving skills
Experience with CRM systems
Attention to detail
Customer-oriented attitude
Responsible
Analytical & research skills
English (C1)
Russian (C1)
🗣️ Impact
Join our team and be part of the global SaaS, Software, and Hardware solutions industry. Master new skills, meet challenging goals, and unlock your potential with our People First management approach.
👉 Responsibilities
- Provide technical support via calls, chats, and emails
- Resolve support inquiries of various complexities
- Maintain knowledge of our clients' products and services
- Securely handle customers’ sensitive information
🔍 Requirements
- Personal laptop or computer (at least 8Gb of RAM)
- Stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
- Candidates from sanctioned countries are ineligible for this position
✨ Benefits
- Flexible work hours
- Fully remote opportunity
- Paid intensive training and probation
- Good bonuses for referring friends
Application process
10 min
1
Enter basic info about yourself
2
Complete short assessments
3
Send an application and get free feedback about your personality
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