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Senior Technical Success Manager (US Remote) at Snyk

Snyk is looking for a Senior Technical Success Manager to aid customers in securing their Software Development Life Cycle and DevSecOps transformations via the Snyk Platform. The role involves helping customers make informed decisions by analyzing their goals and data.
Remote
United States
Full Time

✅ Pros

  • Be part of a company making the digital world safer 🌐
  • Fully remote role 🏡
  • Opportunity to work with a diverse customer base 🌎

⛔ Cons

  • Fast-paced environment may be challenging for some 🏃‍♀️
  • Requires adeptness at handling objections and facilitating challenging discussions 🗣️
  • Need to efficiently manage competing priorities ⏰

🔧 Skills

Knowledge of Developer or Application Security tools.
Experience with coding.
Experience leading technical and non-technical transformation project teams.
Excellent organization and time-management skills.
Strong communication skills.
Ability to work in a fast-paced, collaborative environment.
Proactive at identifying opportunities and mitigating risks.

🗣️ Impact

As a Senior Technical Success Manager, you will be a trusted advisor for our customers, helping them secure their software development practices, thus making the digital world a safer place.

👉 Responsibilities

  • Orchestrating customer adoption and realization of value across their Application Security workflows.
  • Building relationships with leaders from our customers’ engineering and security organizations.
  • Designing and executing customized onboarding programs.
  • Mobilizing internal and external resources to remove adoption barriers.

🔍 Requirements

  • 5+ years of experience in a customer-facing role.
  • Experience working with highly technical customers within the Enterprise space.
  • Working knowledge of Developer or Application Security tools.

✨ Benefits

  • Flexible working hours and work-from-home allowances.
  • Generous vacation and wellness time off.
  • Country-specific life insurance, disability benefits, and retirement/pension programs.
  • Mobile phone and education allowances.

About Snyk

Application process

10 min
1
Enter basic info about yourself
2
Complete short assessments
3
Send an application and get free feedback about your personality

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