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Senior L3 Support Engineer (Vietnam - Office based) at Sleek

Join Sleek as our next L3 Support Engineer! You'll work with our Engineering team, providing support to our platform and reporting to the Head of Architecture.
Remote
Vietnam
Full Time

βœ… Pros

  • πŸŽ‰ Join a multicultural team of Sleekers!
  • πŸ’Ό Fast-paced and learning-rich environment
  • 🌍 Hybrid work arrangement

β›” Cons

  • πŸ•“ Out-of-hours and weekend work may be required
  • 🌐 Not a fully remote role
  • πŸ‹οΈβ€β™‚οΈ A senior role that requires robust technical skills

πŸ”§ Skills

Knowledge of NodeJS, VueJS/ReactJS, MongoDB/PostgreSQL
Experience with IDEs and browser tools for debugging
Familiarity with Zendesk/JIRA
Experience in configuring servers and networks in the Cloud
Excellent communication skills
Keen to learn from mentors
Great problem solver
Team player

πŸ—£οΈ Impact

At Sleek, we believe in using tech for good, and our L3 Support Engineer will be pivotal in maintaining and developing our platform that helps entrepreneurs and investors manage their businesses digitally. This a chance to influence modern business practises and accelerate your career progression.

πŸ‘‰ Responsibilities

  • Reproduce and resolve a variety of enquiries with our awesome Product, Tech and Data teams
  • Support our internal stakeholders on queries regarding the Sleek platform
  • Provide technical assistance via channels such as Zendesk, JIRA, and phone
  • Develop code, identify fixes, configure servers and networks in the Cloud

πŸ” Requirements

  • 4 years in a tech role with at least 1 year of support experience
  • Knowledge in NodeJS and VueJS/ReactJS, as well as MongoDB/PostgreSQL
  • Experience with debugging problems using IDEs and browser tools

✨ Benefits

  • Carbon footprint absorbed by the company
  • Diverse team with 15+ nationalities
  • Hybrid Work Arrangement
  • Flexi Health Benefits

About Sleek

Sleek is a leading company in Singapore that specializes in providing stress-free services and expert support for individuals and businesses looking to start and grow their companies. With a strong focus on digital solutions, Sleek offers a range of services to help entrepreneurs register and manage their companies quickly and efficiently. For those starting a new business, Sleek offers a seamless process that allows them to register their company in just one day. With transparent pricing and no hidden fees, Sleek ensures that there are no surprises along the way. The company also provides excellent customer support, with a team of experts always available to guide and assist customers. For existing companies, Sleek offers a range of services including bookkeeping, payroll, and corporate secretary services. This allows businesses to have peace of mind and focus on their core operations, knowing that their back office is being taken care of by experienced professionals. Sleek has received numerous positive reviews, with a rating of 4.6 out of 5 based on 261 reviews. Customers have praised the company for its excellent customer support and efficient services. Testimonials from satisfied customers highlight the ease and convenience of using Sleek for company registration and management. The company is backed by a team of experts who are dedicated to helping businesses grow faster and fitter. Sleek also offers automation of finances, ensuring that customers can focus on their business without worrying about deadlines and paperwork. Additionally, Sleek provides insurance solutions to protect businesses from unexpected events. Sleek has been featured in reputable publications, further highlighting its credibility and expertise in the industry. The company offers a 30-day money back guarantee, demonstrating its commitment to customer satisfaction. Overall, Sleek is the go-to company in Singapore for individuals and businesses looking for hassle-free company registration and management services. With its digital solutions, transparent pricing, and excellent customer support, Sleek is dedicated to helping businesses thrive and succeed.

Application process

10 min
1
Enter basic info about yourself
2
Complete short assessments
3
Send an application and get free feedback about your personality

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