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Senior Customer Education Specialist (Remote) at

Samsara is seeking a Senior Customer Education Specialist to join their growing team. You'll be developing customer-facing learning programs for Samsara's cutting-edge products. This role requires you to collaborate with various teams, making it a fantastic opportunity to experience multiple aspects of a high-growth company.
Remote
Canada
Full Time

✅ Pros

  • 💻 Fully remote role
  • 😄 Supportive work environment
  • 🌍 Opportunity to make a global impact

⛔ Cons

  • 📚 Requires extensive technical knowledge
  • 💼 Senior level position, not suitable for beginners
  • 🌐 Needs French and English fluency

🔧 Skills

Training development and delivery
Technical knowledge in SaaS environment
Experience with major LMS
Project management
Excellent communication skills
Ability to explain complex concepts in simple terms
Strong collaboration and relationship-building abilities
Creative and innovative thinker
English
French

🗣️ Impact

As a Senior Customer Education Specialist, you'll have the chance to impact major industries that run our world by improving the safety, efficiency, and sustainability of operations. Plus, with Samsara's supportive environment, your career path can go as far as your ambition takes you.

👉 Responsibilities

  • Design, develop, deliver, and localize interactive product training
  • Gather, assess, and integrate technical information and best practices
  • Manage cross-functional project work streams
  • Continuously improve educational content using creative approaches

🔍 Requirements

  • Professional fluency in both English and French
  • 3-5 years of experience creating learning materials in a technical/SaaS environment
  • Experience working with a major LMS

✨ Benefits

  • Competitive compensation package
  • Employee-led remote and flexible working
  • Health benefits
  • Samsara for Good charity fund

About Samsara

Samsara is a leading company in the field of connected operations cloud solutions. Our platform offers a comprehensive range of tools and features designed to help businesses lower fuel costs, boost efficiency, track equipment, and more, all in one centralized location. With Samsara, businesses can manage their equipment, fleet, and sites seamlessly through a single pane of glass. One of our key offerings is video technology powered by artificial intelligence (AI). This innovative system allows businesses to protect their most important assets - their employees. Our advanced video surveillance system enables real-time monitoring and addressing of safety risks across various operations. Through this technology, businesses can ensure the safety of their employees and mitigate potential risks. Our user-friendly application provides a holistic view of the entire company across different regions, ensuring efficient management and decision-making. The centralized location of our platform allows businesses to have a comprehensive understanding of their operations, facilitating effective planning and execution. In addition to our platform, we offer informative webinars and guides to help businesses maximize the benefits of our solutions. Our webinars cover topics like building with the Samsara API and streamlining operations with AI-powered video security. We also provide guides to assist in selecting the best dash cam for fleet management. These resources aim to provide businesses with the knowledge and tools they need to fully optimize their operations. At Samsara, we are committed to providing innovative solutions that empower businesses to optimize their operations, enhance safety, and drive growth. By joining us, businesses can experience the power of connected operations cloud and unlock their full potential.

Application process

10 min
1
Enter basic info about yourself
2
Complete short assessments
3
Send an application and get free feedback about your personality

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