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Remote Mid-level Program Manager - Customer Marketing at Samsara

Join Samsara as a Program Manager - Customer Marketing. Your role will be to build, track, and manage Customer Marketing programs in partnership with other teams. You'll work on customer references programs, credentialing program support, and lifecycle management processes.
75K - 101K USD / YEAR
United States
Full Time

✅ Pros

  • 💰 Competitive salary range of $75,268 - $101,200 USD
  • 🌐 Fully remote role
  • 🏆 Part of a high-growth, award-winning company

⛔ Cons

  • 🚫 Not open to candidates in certain US metro areas
  • 🏃‍♂️ High volume of work with deadline pressure
  • 📢 Regular presentation of status updates to senior management

🔧 Skills

Experience in customer success development
Knowledge of project management tools
Familiarity with Google Suite, Salesforce, and Airtable
Excellent verbal and written communication skills
Ability to manage multiple workstreams
Strong interpersonal skills

🗣️ Impact

Make a difference to the industries that run our world, like agriculture, construction, transportation, manufacturing, and more. This role offers rapid career development in a growth environment where your ambitious ideas will help digitize global economy sectors.

👉 Responsibilities

  • Focus on customer success and provide great customer experience
  • Manage intake for Customer Reference Program, MDA, and Campaigns
  • Maintain the Customer Marketing calendar and coordinate team activities
  • Develop processes and playbooks for global scaling of customer reference program

🔍 Requirements

  • 3+ years of experience in customer success development
  • Familiarity with project management tools like Airtable
  • Experience working in Google Suite, Salesforce, and Airtable

✨ Benefits

  • Competitive total compensation package
  • Remote and flexible working
  • Health benefits
  • Samsara for Good charity fund

About Samsara

Samsara is a leading company in the field of connected operations cloud solutions. Our platform offers a comprehensive range of tools and features designed to help businesses lower fuel costs, boost efficiency, track equipment, and more, all in one centralized location. With Samsara, businesses can manage their equipment, fleet, and sites seamlessly through a single pane of glass. One of our key offerings is video technology powered by artificial intelligence (AI). This innovative system allows businesses to protect their most important assets - their employees. Our advanced video surveillance system enables real-time monitoring and addressing of safety risks across various operations. Through this technology, businesses can ensure the safety of their employees and mitigate potential risks. Our user-friendly application provides a holistic view of the entire company across different regions, ensuring efficient management and decision-making. The centralized location of our platform allows businesses to have a comprehensive understanding of their operations, facilitating effective planning and execution. In addition to our platform, we offer informative webinars and guides to help businesses maximize the benefits of our solutions. Our webinars cover topics like building with the Samsara API and streamlining operations with AI-powered video security. We also provide guides to assist in selecting the best dash cam for fleet management. These resources aim to provide businesses with the knowledge and tools they need to fully optimize their operations. At Samsara, we are committed to providing innovative solutions that empower businesses to optimize their operations, enhance safety, and drive growth. By joining us, businesses can experience the power of connected operations cloud and unlock their full potential.

Application process

10 min
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