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Remote Senior Manager, Customer References at Samsara

Samsara is looking for an operationally savvy, results-oriented Manager for its Customer Reference Program. You will lead a team to scale up this program, driving customer advocacy, loyalty, and retention for the company's long-term growth.
104K - 140K USD / YEAR
United States
Full Time

✅ Pros

  • 💰 Competitive salary with bonus and RSUs
  • 🚀 Rapid career development opportunities
  • 🌍 Remote-friendly job with flexible working options

⛔ Cons

  • ❌ Not available for residents of certain US states
  • 🌐 Limited to US-based applicants
  • ⌚ Fast-paced environment may not suit everybody

🔧 Skills

Experience in managing a customer reference/marketing team
Knowledge of tools like Salesforce, ReferenceEdge, Base, Influtitive
Ability to measure program effectiveness
Strong program management foundation
Excellent listening and interpersonal skills
Creative problem solving and solution-oriented leadership
Strong empathy and relationship development
Compelling, ‘no fluff’ storytelling

🗣️ Impact

Your work will influence the industries that run our world and create real-world impact. This role presents countless opportunities for growth and mastery, leading to rapid career development in a hyper-growth environment.

👉 Responsibilities

  • Drive next phase of Customer Reference Program
  • Operationalize and grow managed references workstream
  • Launch easy-to-use internal enablement
  • Identify and distribute new customer evidence across channels

🔍 Requirements

  • Must reside in the US (with some state exclusions)
  • 2-5+ years of experience in managing a customer reference or customer marketing team
  • Bachelor’s degree from a 4-year institution

✨ Benefits

  • Competitive total compensation package
  • Health benefits
  • Charitable fund: Samsara for Good
  • Flexible working options

About Samsara

Samsara is a leading company in the field of connected operations cloud solutions. Our platform offers a comprehensive range of tools and features designed to help businesses lower fuel costs, boost efficiency, track equipment, and more, all in one centralized location. With Samsara, businesses can manage their equipment, fleet, and sites seamlessly through a single pane of glass. One of our key offerings is video technology powered by artificial intelligence (AI). This innovative system allows businesses to protect their most important assets - their employees. Our advanced video surveillance system enables real-time monitoring and addressing of safety risks across various operations. Through this technology, businesses can ensure the safety of their employees and mitigate potential risks. Our user-friendly application provides a holistic view of the entire company across different regions, ensuring efficient management and decision-making. The centralized location of our platform allows businesses to have a comprehensive understanding of their operations, facilitating effective planning and execution. In addition to our platform, we offer informative webinars and guides to help businesses maximize the benefits of our solutions. Our webinars cover topics like building with the Samsara API and streamlining operations with AI-powered video security. We also provide guides to assist in selecting the best dash cam for fleet management. These resources aim to provide businesses with the knowledge and tools they need to fully optimize their operations. At Samsara, we are committed to providing innovative solutions that empower businesses to optimize their operations, enhance safety, and drive growth. By joining us, businesses can experience the power of connected operations cloud and unlock their full potential.

Application process

10 min
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