Senior Technical Account Manager (Hybrid) at Retool
Retool, a software development platform, is seeking a Technical Account Manager to join their post-sales team. The successful applicant will work closely with strategic customers, addressing their technical queries and guiding them to make the most out of Retool. If you're a problem solver who enjoys engineering and has a knack for business, this might be the perfect fit for you.
147K - 207K USD / YEAR
Remote
United States
Full Time
✅ Pros
- Competitive salary range 💰
- Hybrid work model 🌍
- Opportunity to influence product evolution 💡
⛔ Cons
- Highly technical role, not for the faint-hearted 🤓
- Requires a wide skill set 🛠️
- No mention of flexible hours ⏰
🔧 Skills
Experience with SQL, Javascript, and APIs.
Ability to solve open-ended technical challenges.
Experience in a customer-facing technical role.
Familiarity with front-end and back-end development concepts.
Excellent written and verbal communication skills.
Ability to present technical content to diverse audiences.
Strong commercial instincts.
Collaborative team player.
English
Spanish or French is a plus
🗣️ Impact
As a Technical Account Manager at Retool, your role is pivotal in ensuring the technical success of our most strategic accounts. You'll be the go-to person for our customers, solving technical issues and finding expansion opportunities. Your feedback will shape the evolution of our product. In short, you get to be a superhero without the spandex suit.
👉 Responsibilities
- Serve as the primary technical liaison for key accounts.
- Review customer usage, health, and expansion opportunities.
- Present technical content to diverse audiences.
- Address technical challenges, providing solutions or coordinating with product engineering teams.
🔍 Requirements
- 2+ years experience in a technical customer-facing role.
- Ability to navigate and solve open-ended technical challenges.
- Experience building applications with SQL, Javascript, and APIs.
✨ Benefits
- Competitive Pay and Benefits
- Hybrid work model
- Opportunity to influence product evolution
- Work with a dedicated account team
Application process
10 min
1
Enter basic info about yourself
2
Complete short assessments
3
Send an application and get free feedback about your personality
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