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Fully-Remote AI Writing Solutions Consultant at

Join 'Project Growth' as an AI Writing Solutions Consultant; be the bridge between AI and creative writing, assisting a diverse community of writers. A role that blends problem-solving, customer engagement, and narrative arts, with every day bringing a new chapter in the world of digital storytelling.
Remote
Argentina
Full Time

βœ… Pros

  • Working from the comfort of your home 🏠
  • Joining a revolutionary company that blends AI with creative writing πŸ€–βœοΈ
  • Engaging with a diverse community of writers globally 🌍

β›” Cons

  • Might be overwhelming dealing with 200-400 inbound queries daily πŸ˜…
  • Must adapt quickly to a rapidly changing environment πŸš€
  • Fully remote role might make you miss human interaction 😒

πŸ”§ Skills

Proficiency in technical tools like Front.com, Notion, Linear.app, Stripe, Loom, Luma, Customer.io, Slack, Google Docs, Google Sheets
Strong English skills
Experience in customer support for a B2C software product
Fiction-writing experience and proficiency
High attention to detail
High emotional intelligence (EQ)
Sense of humor and playfulness
Comfort with rapid pace and change
English

πŸ—£οΈ Impact

You'll be pivotal in revolutionizing fiction writing through AI, enhancing the storytelling journey for writers globally. This position is not just a job, but a new chapter in your career, advancing the narrative arts in the digital realm.

πŸ‘‰ Responsibilities

  • Resolve customer problems via email and chat, handling 200-400 inbound interactions daily
  • Investigate root causes and develop effective solutions
  • Manage billing queries, trial/subscription management
  • Provide guidance on product features and troubleshoot technical issues

Application process

10 min
1
Enter basic info about yourself
2
Complete short assessments
3
Send an application and get free feedback about your personality

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