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Part-Time Billing Resolution Specialist (Remote - Mid Level) at

At Privia Health, we require a Part-Time Billing Resolution Specialist to be the point person for resolving patient and Care Center staff billing inquiries. This remote role mainly involves answering phone calls, educating patients about financial responsibilities, and resolving billing issues.
38K - 38K USD / YEAR
United States
Part Time

✅ Pros

  • 💻 Fully remote role
  • 💰 Competitive hourly rate: $18.75
  • 🌐 Opportunity to work with a national physician platform

⛔ Cons

  • ⏰ Part-time only
  • 🧾 Prior experience in customer service/call center preferred

🔧 Skills

Experience with G-Suite products
Ability to use athena EMR database
Understanding of HIPAA rules and regulations
Customer service experience
Excellent written and verbal communication
Ability to multitask
Highly organized
Analytical mindset

🗣️ Impact

As a Billing Resolution Specialist, your role will be pivotal in ensuring the smooth operation of patient billing processes, thereby significantly improving patient satisfaction and aiding the overall performance of the healthcare delivery system.

👉 Responsibilities

  • Answer inbound phone calls from patients
  • Educate patients on financial responsibilities related to healthcare
  • Collect patient balances following Privia financial policy guidelines
  • Resolve patient billing queries using athena EMR database

🔍 Requirements

  • High-speed internet for remote work
  • Understanding of and ability to comply with all HIPAA rules and regulations
  • High School Diploma

Application process

10 min
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