• For individuals
  • For companies
  • Bug Report

Junior Success Coordinator (Remote) at

Metabase is looking for an efficient Success Coordinator. In this role, you'll be the bridge between our customers and our product, ensuring that our customers get the most out of our data analytics tool. You'll maintain a good rapport with our customers, manage and understand their needs, and provide the necessary feedback to our product team.
Remote
Full Time

✅ Pros

  • ☑️ Full autonomy over your work schedule
  • 🌍 Work from anywhere
  • 📈 Great opportunities for career development

⛔ Cons

  • ⏰ Asynchronous work might take some getting used to
  • 🔧 This is a startup - things can get a bit chaotic
  • 🗣 Multilingualism would be beneficial as users are worldwide

🔧 Skills

Data visualization or analytics tool experience
Understanding of CRM systems
Ability to summarize meetings and provide follow-ups
Excellent written and verbal communication
Solid organization and project management skills
Ability to understand and empathetically respond to customer needs
English
Other languages are a plus

🗣️ Impact

Joining Metabase as a Success Coordinator will provide a unique opportunity to shape the future of an exciting startup's product, while helping customers across the world better understand their data. It's a career-booster move, especially for those enthusiastic about data analytics.

👉 Responsibilities

  • Plan and schedule regular touchpoints, trainings, and meetings with our enterprise customers
  • Keep track of customer requests and pending issues
  • Summarize meetings and provide follow-ups
  • Share customer feedback with our product team

🔍 Requirements

  • Must have excellent project management skills
  • Experience with data visualization or analytics tools
  • Familiarity with CRM systems

✨ Benefits

  • Flexible work schedule
  • Opportunity to work with a globally distributed team
  • Opportunity to influence the product's future
  • Chance to grow and learn in a user-focused environment

About Metabase

TransparencyOpaqueSemi-Transparent is a software development company that specializes in creating user-friendly and visually appealing dashboard solutions for businesses of all sizes. Our team of experts works tirelessly to ensure that our clients receive the highest level of service and support, while also providing them with access to cutting-edge analytics technology. Whether you need help analyzing customer data or optimizing your operations, we have the tools and expertise to help you achieve your goals. With TransparencyOpaqueSemi-Transparent, you can take control of your business and make informed decisions with confidence.

Application process

10 min
1
Enter basic info about yourself
2
Complete short assessments
3
Send an application and get free feedback about your personality

Find remote & hybrid jobs 🌎

Take psychological tests
Gain valuable insights
Get free self-development tools