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Senior People Business Partner (Hybrid) at

The People Business Partner at Loop will work closely with managers to create a healthy work culture, manage performance reviews, and provide strategic coaching. This role will also be responsible for rolling out key People initiatives and building processes within Performance and Talent Management.
84K - 125K USD / YEAR
United States
Full Time

✅ Pros

  • 🏡 Can work remotely or in office
  • 💼 Key role in a fast-growing company
  • 💡 Opportunity for career growth and development

⛔ Cons

  • 🚀 High-pressure environment due to rapid scaling
  • 💬 Frequent tough conversations needed
  • 🔄 Continuous process and expectation changes

🔧 Skills

Experience in Performance and Talent Management
Proficiency in HR legal and compliance
Experience in creating People solutions and improving processes
Experience in managing and improving team cultures
Strong communication skills
Coaching and consultation abilities
Problem-solving aptitude
Ability to handle tough conversations

🗣️ Impact

This role is essential in shaping the future of the company and industry. As Loop continues to scale, this role will have significant influence in solving business needs from a people-first perspective and improving the overall employee experience.

👉 Responsibilities

  • Provide strategic coaching and consultation to managers at Loop
  • Roll out key People initiatives in collaboration with client groups
  • Manage Loop's performance review process
  • Support People team leadership in creating, scaling, and iterating on key talent management processes

🔍 Requirements

  • 3 or more years of experience as a People Business Partner
  • Experience in a high-growth startup environment
  • Knowledge in HR legal, compliance, and trends

About Loop

Loop is a leading ecommerce returns management app specifically designed for Shopify brands. Our mission is to simplify and streamline the returns process for businesses, allowing them to focus on their core operations and deliver exceptional products to their customers. With Loop, Shopify brands can efficiently handle returns, improve customer satisfaction, and boost revenue. We recognize the significance of returns in the ecommerce industry and understand the impact they can have on a brand's reputation and profitability. That's why our app addresses these concerns head-on, providing a comprehensive solution that simplifies the entire returns process for businesses and shoppers alike. Loop offers a user-friendly interface that allows Shopify brands to easily manage and track returns from start to finish. Our app also provides valuable insights and analytics, empowering businesses to identify trends and make data-driven decisions to optimize their return policies and reduce refund rates. Through our partnership with Shopify, Loop has already proven its effectiveness in driving positive results for brands. For example, Aviator Nation, a prominent fashion brand, saw an 11% reduction in refund rates after integrating Loop into their operations. Bstore, an Australian-based footwear company, experienced improvements in both financial performance and customer satisfaction scores through their collaboration with Loop. Furthermore, Loop enables brands to capitalize on revenue generation opportunities. Studs, a renowned jewelry company, has successfully retained revenue from over 20% of their returns using Loop's innovative features. By harnessing the powerful return management capabilities of Loop, Shopify brands can enhance their operations, optimize the customer experience, and ultimately drive growth. Join us today and experience the benefits of stress-free returns with Loop.

Application process

10 min
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