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Senior Professional Services Program Manager (Remote) at

The Senior Professional Services Program Manager at GitLab focuses on overseeing and managing customer programs and a portfolio of projects. The role is all about ensuring the successful delivery of client projects, including long-term strategy, and providing strategic guidance to the team and customer.
Remote
Germany
Full Time

✅ Pros

  • Work from anywhere in the world 🌍
  • Flexible Paid Time Off 🕒
  • Growth and development budget 💸

⛔ Cons

  • Need to get GitLab Project Management Certified within 2 months of the role ⏱️
  • Might be a bit of a juggle managing inter-connected projects 🤹‍♀️
  • Requires strong knowledge of multiple Project Management methodologies 🧠

🔧 Skills

Proficiency with forecasting and reporting metrics
Ability to lead Project Management Program Level meetings
Ability to manage budgets and timelines for long-term projects
Experience with managing programs related to DevOps Transformation, Cloud transformation or Enterprise Architecture and Governance
Ability to formulate, organize, monitor, and manage inter-connected projects
Ability to recognize patterns and course correct accordingly
Ability to partner with Engagement Managers and Architects to develop long term plans
Strong knowledge of multiple Project Management methodologies

🗣️ Impact

As a key player within the Professional Services organization and the wider Customer Success team, this role is pivotal in building strong relationships with key customer stakeholders and leading the delivery of multi-workstream professional services engagements with some of the largest and most strategic customers.

👉 Responsibilities

  • Oversee and manage customer programs and project portfolios
  • Provide strategic guidance to team and customer
  • Ensure successful delivery of client projects, including long-term strategy
  • Build and continuously communicate Program Roadmap, dependencies, and deliverables

✨ Benefits

  • Benefits to support health, finances, and well-being
  • Equity Compensation & Employee Stock Purchase Plan
  • Parental leave
  • Home office support

Application process

10 min
1
Enter basic info about yourself
2
Complete short assessments
3
Send an application and get free feedback about your personality

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