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Senior Professional Services Program Manager (Remote) at

Join GitLab as a Senior Professional Services Program Manager! You'll be managing customer programs and a portfolio of projects, ensuring successful delivery of client projects, and providing strategic guidance to the team and customer.
United Kingdom
Full Time

✅ Pros

  • 💼 Senior level role with significant impact
  • 🌏 Fully remote role
  • 📈 Growth and development budget available

⛔ Cons

  • 🕓 Must be certified within 2 months
  • 📚 Intense learning curve
  • 📑 Heavy documentation involved

🔧 Skills

Proficiency with forecasting and reporting metrics
Strong knowledge of multiple Project Management methodologies
Ability to lead Project Management Program Level meetings
Ability to formulate, organize, monitor, and manage inter-connected projects
Ability to partner with Engagement Managers and Architects to develop long term plans
Develop long-term plans in collaboration with customers

🗣️ Impact

This is a highly visible, customer-facing role within the Professional Services organization. Your strategic guidance and successful delivery of projects will significantly impact our clients' businesses and our overall service delivery standards.

👉 Responsibilities

  • Lead delivery of multi-workstream professional services engagements
  • Build strong relationships with key customer stakeholders
  • Develop and execute a delivery methodology
  • Manage stakeholder expectations and gain approval on project milestones

🔍 Requirements

  • Must be GitLab Project Management Certified within 2 months of the role
  • Ability to manage budgets and timelines for long-term projects
  • Ability to recognize patterns and course correct accordingly

✨ Benefits

  • Benefits to support your health, finances, and well-being
  • Flexible Paid Time Off
  • Equity Compensation & Employee Stock Purchase Plan
  • Home office support

Application process

10 min
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