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Mid-level Virtual Customer Service Representative (Office-based) at Evolution Bulgaria

This job is all about being the life of the party at Evolution, America's first online casino. As a Virtual Customer Service Representative, you'll be dealing cards, spinning roulette wheels, and chatting with players from the comfort of a studio. No experience? No problem! Training's on us.
36K - 46K USD / YEAR
Remote
United States
Full Time

✅ Pros

  • 💰 Competitive pay - $18-$23 per hour
  • 👩‍🎓 Paid training
  • 🎲 Unique role in the online casino industry

⛔ Cons

  • 🌃 May need to work evenings
  • 🎄 Holiday and weekend shifts
  • 🚗 On-site work requirement

🔧 Skills

Presentation skills
Customer service experience
High school diploma or equivalent
Ability to grasp new concepts quickly
Professionalism
Excellent communication skills
Responsibility and dedication
Service-oriented personality

🗣️ Impact

Join Evolution, an industry leader in online casino games, and play a key role in providing an unmatched entertainment experience for thousands of players every day. You could be a part of the company that's changing the game (literally!) in virtual gambling.

👉 Responsibilities

  • Presenting live, on-camera casino games
  • Learning the ropes through Evolution Academy
  • Engaging players through live-streams
  • Adhering to professional appearance standards

🔍 Requirements

  • Must be 21 years or older
  • Obtain a MI Gaming License
  • Pass a pre-employment background check

✨ Benefits

  • Career growth opportunities
  • Medical, Dental & Vision Insurance Plans
  • 10 days of paid time off
  • 401K Match

About Evolution Bulgaria

Evolution Bulgaria is a dynamic and forward-thinking company that is dedicated to delivering the best online casino technology and gaming experiences for players worldwide. With a focus on innovation and excellence, Evolution Bulgaria continues to set the standard for the online casino industry. The company offers a wide range of exciting and innovative games, including popular titles like Lightning Roulette, Funky Time game show, and MONOPOLY Big Baller. Evolution Bulgaria also stays up to date with the latest trends and developments in the industry, recently launching new high-limit live dealer tables for the BCLC in Canada. With a strong presence in the industry and partnerships with major players, Evolution Bulgaria is a trusted and respected name in the world of online gaming.

Application process

10 min
1
Enter basic info about yourself
2
Complete short assessments
3
Send an application and get free feedback about your personality

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