Live Chat Software for Sales and Customer Support | Olark
Olark CareersOlark provides live chat software designed to help small businesses improve their customer experience and drive growth. Their platform enables businesses to engage with customers in real-time, collect valuable data, and apply insights to optimize their offerings. They prioritize customer success and satisfaction above all else. Staff Squared offers an AI-powered live chat software that helps businesses provide better customer service by enabling them to have real-time conversations with their visitors. With Staff Squared, businesses can improve their visitor-to-trial conversion rates, create a tighter feedback loop between their sales, support, and marketing teams, and gain insights into their customers' needs through chat transcripts. Staff Squared has received recognition with five Stevie Awards for customer service and has over 40,000 customers in 170 countries.
Olark CultureOlark fosters a culture of remote work and provides the necessary infrastructure for remote employees to succeed. They utilize virtual communication tools and have a distributed team. Olark Live chat software appears to have a positive and collaborative company culture. The company values transparency, communication, and teamwork, and encourages employees to share their ideas and opinions. Olark also emphasizes work-life balance and offers flexible schedules and remote work options. The company has a strong focus on customer satisfaction and strives to create a supportive and inclusive environment for both employees and customers. Olark also values continuous learning and development, offering opportunities for professional growth and training.
United States, Michigan, Ann Arbor
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