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Dialpad

Dialpad - The Leading Customer Intelligence Platform… | Dialpad

Dialpad Careers
Dialpad is a leading customer intelligence platform that utilizes AI technology to revolutionize the way businesses communicate and connect with their customers. With a comprehensive suite of features, Dialpad offers a seamless and efficient solution for customer interactions, sales efforts, and team collaboration. At the heart of Dialpad's offering is its AI Contact Center, which is hailed as the world's most advanced customer engagement platform. This innovative solution enables businesses to provide exceptional customer service by leveraging real-time transcription, sentiment analysis, live coaching, and predictive CSAT. Additionally, Dialpad's AI Sales Center offers outbound sales capabilities with live coaching, while their AI Voice system serves as a smart business phone system. The AI Meetings feature provides video meetings with built-in transcriptions, enhancing collaboration and communication among team members. Dialpad differentiates itself by providing a reliable network that users can depend on. Whether supporting customer conversations, team collaboration, or sales efforts, Dialpad's AI capabilities transform the way businesses work. By utilizing AI-driven technologies, users can optimize their team's productivity and enhance customer interactions. The company prides itself on its commitment to nonstop product innovation, consistently releasing new features, integrations, and acquiring other products to enhance their offering. This dedication to innovation ensures that Dialpad remains at the forefront of the industry, providing customers with cutting-edge solutions. Dialpad has gained significant brand recognition through its recent Big Game commercial, showcasing the impact of Dialpad AI in the workplace. The company has also partnered with the Sacramento Kings as their Official Communications Provider, further solidifying its presence in the industry. In addition to its focus on technological advancements, Dialpad is actively involved in community impact programs. The company invests in the Sacramento community through initiatives such as The Huddle Lab, an after-school program space designed to empower young entrepreneurs. Dialpad has received recognition as a leader in the industry, being named a G2 leader in multiple categories including UCaaS, VoIP, CCaaS, and Conferencing. This distinction sets Dialpad apart as the only provider to receive such recognition in multiple categories. With its ability to connect and streamline communication across various locations, Dialpad is favored by many brands, regardless of their size. The platform helps businesses enhance their support teams and unlock new capabilities with features like Dialpad Ai. Furthermore, Dialpad helps companies save costs on telephony expenses by providing one global business communications platform. Dialpad caters to teams of all sizes and industries, including education, retail, healthcare, and technology. The company has received numerous awards and top ratings for its innovative approach. Getting started with Dialpad is easy, as the company offers a free 14-day trial. This trial allows businesses to experience the power of Dialpad's AI-powered workspace and witness firsthand how it can improve connectivity and productivity.
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Dialpad

Industry
Telecommunications
Year founded
2011
Company size
1001-5000
HQ Location
United States, California, San Ramon
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