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Candidate Sourcing and Recruitment Agency Guide

Kelly Services vs Manpower

View this side-by-side comparison of Kelly Services and Manpower based on data from user reviews and publicly available information on Manpower and Kelly Services to make the best choice for your talent acquisition.

Compare Manpower vs Kelly Services

Manpower and Kelly Services are renowned players in the recruitment industry, each with their unique strengths and offerings. When using Manpower, you might notice an impressive global reach with presence in over 80 countries. This broad network allows them to tap into a diverse pool of candidates irrespective of your location or industry. Their services stretch beyond temporary and permanent staffing to include workforce consulting, which can be a significant value-add for companies seeking strategic HR insights. However, they have been reported to be somewhat pricey compared to other agencies, which could be a factor if you're working with a tight budget. Kelly Services, on the other hand, also boasts a considerable global presence. They particularly shine in their specialty services, which cater to specific industries like education, engineering, IT, and science. This specialization can be a boon if you're seeking niche skill sets or industry-specific experience. Kelly Services also stands out for their commitment to a flexible workforce, offering project-based, temporary-to-hire, and direct-hire services. Their pricing is generally competitive, which can be appealing to budget-conscious businesses. However, some clients have pointed out that their candidate vetting process may not be as rigorous as Manpower's, potentially resulting in a higher rate of mismatches. Both Manpower and Kelly Services have solid reputations and track records in the recruitment industry. Your decision may boil down to whether you value a more global reach and comprehensive consulting services (Manpower) or industry-specific expertise and flexible staffing options (Kelly Services). As always, it's recommended to do a bit of homework on each to see which aligns best with your company's needs and budget.
Manpower is renowned for its global presence, serving over 80 countries and territories. This extensive reach makes it an ideal choice for companies looking to hire internationally. Moreover, Manpower also offers a variety of workforce solutions beyond recruitment, such as workforce consulting, outsourcing, and career management. This diverse range of services allows it to cater to a broader array of business needs, making it a one-stop-shop for many companies. However, some customers have reported that the quality of candidates provided by Manpower can sometimes be inconsistent, which may require businesses to invest more time in the screening process. Kelly Services is recognized for its industry-specific expertise. Kelly Services provides specialized staffing solutions in fields such as science, education, engineering, and healthcare. This targeted approach can be advantageous for businesses operating in these sectors, as it increases the likelihood of finding candidates with the requisite skills and experience. Despite this, some business customers have noted that Kelly Services tends to focus more on temporary and contract staffing, which may not be suitable for companies looking for long-term employees. In terms of customer service, both agencies have mixed reviews. Manpower has been praised for its responsive and helpful customer service, although some clients have reported difficulties with communication. Kelly Services also has positive feedback regarding its supportive and attentive staff, but some customers have experienced issues with the efficiency of the hiring process.

Talent Sourcing for Culture-first Companies

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Kelly Services and Manpower recruitment experience

Business customers and candidates reviewing their experience with Kelly Services have reported a professional and efficient service. They appreciate the wide range of job opportunities and the supportive staff who help them navigate the recruitment process. However, some cite communication issues and inconsistencies in job placement. Manpower is likewise well-regarded for its wide-reaching network of potential job placements, and for providing professional and timely services. Candidates appreciate the learning opportunities and supportive environment. However, some customers have reported instances of poor management and lack of communication.

Kelly Services
G2 rating
Troy, Michigan, USA
Milwaukee, Wisconsin, USA
Kelly Services is a global leader in providing workforce solutions. They offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis.
Manpower is a world leader in innovative workforce solutions, connecting human potential to the power of business. They serve both large and small organizations across all industry sectors.
Business model
Offers a range of services including direct recruitment, temporary staffing, outsourcing, consulting, and candidate marketplace. They also provide workforce solutions that include outsourcing and consulting services.
Offers services like temporary and permanent recruitment, training and development, career management, and outsourcing. They also provide workforce solutions and RPO services.
Industries / Sectors
Specializes in industries such as science, engineering, law, healthcare, IT, and finance.
Specializes in industries such as IT, finance, engineering, and healthcare.
Job Verticals
Offers job opportunities in various verticals including administrative, scientific, and IT roles.
Provides opportunities in various verticals including administrative, industrial, and customer service roles.
Operates globally, with a presence in North America, Asia-Pacific, Europe, and the Middle East.
Operates in 80 countries and territories globally.
Company Type
Publicly listed company.
Publicly listed company.
Annual Revenue
$6 billion
$22 billion

Save time and find talent that fits your team culture and role

Gyfted takes a modern, future of work approach to candidate assessments that is in stark contrast to traditional assessment industry practices. We do not just test candidates, we pride ourselves in matching them for role fit and cultural (values) fit.

Traditional assessment companies tend to focus on quantity, charging per candidate or per test. This mode of operation doesn't necessarily consider the quality of matches or the long-term fit of a candidate within a company's culture or role. Their main priority is often to process as many tests as possible, resulting in a less personalized experience that may not accurately identify the best fit for both parties, and more spending by companies, while driving a worse candidate experience (with candidate's running on the testing hamster wheel in various recruitment marathons across companies - being re-tested, re-questioned and screened about basically the same stuff from company to company).
At Gyfted we emphasize quality and outcomes. We prioritize the candidate experience first. We know that a positive one attracts top talent and leads to better matches over time. Our software is built around proven assessment standards and theories, offering a range of assessments from Personality testing (Big Five) to EQ to Abstract Reasoning, and above all testing for Team Cultural Add/Fit. We don't just aim to find a candidate who can do the job, but one who also aligns with the company's culture and values, and can seamlessly integrate into the existing team dynamics. We've aligned our business model with customers. Instead of charging per test or per candidate, we charge a monthly SaaS fee based on the organization size and package - our pricing is designed to give you value, not limit usage, and enable a great candidate experience.

This model aligns us with our clients, as we're incentivized to ensure successful matches and longevity in placements, not just to increase the number of tests taken. We understand that a successful hire is about more than just skills - it's about finding mutual right fit for your team and your role, as well as talent development once inside the company.

Candidate-friendly, Unbiased Recruiting

Personality, EQ, Logical Reasoning, Culture Add, Values, Cognitive Styles, Work Styles, Motivational, Communication Styles, Conflict-Solving Style
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